Terms of service

Terms of Service – Vapor Club

Last Updated: [Insert Date]

1. ACCEPTANCE OF TERMS

By accessing, browsing, or purchasing products from Vapor Club ("the Company", "we", "us", or "our"), you agree to be legally bound by these Terms of Service, our Privacy Policy, Refund & Returns Policy, and all applicable laws and regulations.

If you do not agree to these Terms, you must not use this website or purchase any products from Vapor Club.

2. AGE RESTRICTION

Vapor Club sells vaping-related products intended exclusively for adults aged 18 years and older.

By using this website and placing an order, you confirm that:

  • You are at least 18 years old;
  • You have the legal capacity to enter into binding agreements;
  • You are legally permitted to purchase vaping-related products under applicable laws.

Vapor Club reserves the right to refuse service, cancel orders, or request age verification at any time.

Any attempt by a person under 18 years of age to purchase products from Vapor Club is strictly prohibited.

3. PRODUCT INFORMATION

Vapor Club makes reasonable efforts to ensure that product descriptions, images, specifications, pricing, and availability are accurate.

However:

  • Product colours may vary due to screen settings;
  • Packaging may differ from displayed images;
  • Manufacturers may change specifications without notice;
  • Minor inaccuracies may occur.

Vapor Club does not warrant that all information on the website is complete, current, or error-free at all times.

4. NO MEDICAL OR HEALTH CLAIMS

All information provided by Vapor Club is for general informational purposes only.

Vapor Club does not:

  • Provide medical advice;
  • Offer health advice;
  • Guarantee smoking cessation results;
  • Guarantee specific outcomes from product use.

Customers should consult a qualified healthcare professional regarding any health-related concerns.

5. ORDERS

All orders are subject to acceptance and availability.

Vapor Club reserves the right to:

  • Refuse any order;
  • Limit quantities purchased;
  • Cancel suspicious orders;
  • Cancel duplicate orders;
  • Refuse orders suspected of fraud or misuse.

An order confirmation does not guarantee acceptance of an order.

A contract is only formed once the order has been processed and dispatched.

6. PRICING

All prices displayed on the website are in South African Rand (ZAR).

Vapor Club reserves the right to:

  • Change prices without notice;
  • Correct pricing errors;
  • Cancel orders affected by obvious pricing mistakes.

Where a pricing error occurs, Vapor Club may contact the customer to confirm the correct price or cancel the order and issue a refund.

7. PAYMENT

Payment must be received in full before an order is processed.

Vapor Club reserves the right to suspend or cancel any order where payment cannot be verified.

The Company is not responsible for errors caused by third-party payment providers, banks, or payment gateways.

8. SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

Vapor Club shall not be liable for delays caused by:

  • Courier services;
  • Weather conditions;
  • Public holidays;
  • Industrial action;
  • Load shedding;
  • Government restrictions;
  • Circumstances beyond our reasonable control.

Risk in the goods passes to the customer upon delivery.

Ownership remains with Vapor Club until full payment has been received.

9. CUSTOMER RESPONSIBILITIES

Customers agree:

  • To provide accurate information;
  • Not to misuse the website;
  • Not to use the website for unlawful purposes;
  • Not to attempt unauthorised access to systems or data;
  • Not to engage in fraudulent transactions.

Customers remain responsible for ensuring that products purchased comply with local laws applicable to them.

10. INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

  • Logos;
  • Branding;
  • Product descriptions;
  • Images;
  • Graphics;
  • Text;
  • Website design;
  • Marketing materials;

is the property of Vapor Club or its licensors and is protected by intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

11. PROHIBITED USES

You may not:

  • Use the website for unlawful purposes;
  • Submit false information;
  • Attempt to bypass security measures;
  • Interfere with website functionality;
  • Upload malicious software or code;
  • Engage in fraudulent activity.

Violation of these Terms may result in immediate termination of access.

12. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Vapor Club shall not be liable for:

  • Direct damages;
  • Indirect damages;
  • Consequential damages;
  • Loss of profits;
  • Loss of revenue;
  • Business interruption;
  • Personal injury resulting from misuse;
  • Product misuse by customers;
  • Delayed deliveries;
  • Third-party service failures.

Customers use all products entirely at their own risk.

Nothing in these Terms excludes rights that cannot legally be excluded under South African law.

13. INDEMNITY

The customer agrees to indemnify, defend, and hold harmless Vapor Club, its owners, directors, employees, contractors, affiliates, and agents from any claims, damages, liabilities, costs, or expenses arising from:

  • Breach of these Terms;
  • Misuse of products;
  • Violation of applicable laws;
  • Fraudulent activities;
  • Negligent use of products.

14. FORCE MAJEURE

Vapor Club shall not be liable for any failure or delay in performance resulting from events beyond its reasonable control, including but not limited to:

  • Natural disasters;
  • Load shedding;
  • Internet outages;
  • Government actions;
  • Strikes;
  • Pandemics;
  • War;
  • Civil unrest;
  • Supplier shortages.

15. WEBSITE AVAILABILITY

Vapor Club does not guarantee that the website will be uninterrupted, secure, error-free, or continuously available.

The website may be modified, suspended, or discontinued at any time without notice.

16. PRIVACY

Use of this website is subject to our Privacy Policy.

By using the website, customers consent to the collection and processing of personal information in accordance with applicable South African privacy laws, including POPIA.

17. GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any dispute arising from these Terms shall be subject to the jurisdiction of the South African courts.

18. CHANGES TO THESE TERMS

Vapor Club reserves the right to amend, update, or replace these Terms of Service at any time.

Any changes become effective immediately upon publication on the website.

Continued use of the website constitutes acceptance of any revised Terms.

19. CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact:

Vapor Club

Email: support@vaporclub.co.za

Website: www.vaporclub.co.za

Business Hours: Monday – Friday, 08:00 – 17:00 SAST